Samsung Smart things


Why Use One? 

The hub is the heart of your smart home. It speaks the language of your devices (typically Z-wave or Zigbee, rarely Wifi) and translates it to the Samsung cloud which we connect to. 

The Samsung hub is the most widely adopted and proven IoT hub out there. Its large market size means a stable, well-supported product that will last. 

It comes with native apps (more details below), but you may find it difficult to use for your business, since it was primarily designed for owner-occupied homes. That's where we come in.

What are the options?


Ethernet or wifi client. Ideal if you do not use any Wifi-dependent devices (like video doorbells). Can be mounted in a service closet and connected to the home Wifi network.


WIFI mesh router w/ integrated hub from SmartThings. Necessary if you want to use video doorbells, etc. This is NOT a Wifi client, so needs a wired connection to the broadband router.

Installation instructions

The SmartThings website and user forum are very good resources to learn about the hub and ecosystem and pair/unpair devices to the hub. Here are step-by-step instructions:

Step 1 : Downloading the Samsung app

Choose between SmartThings hub and SmartThings wifi. Download the “SmartThings Classic” app on your Apple or Android phone. You can also use the newer app (like this one), but we find it slower and less intuitive.

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Step 2 : Use the samsung app

Pair your devices with the hub. Note that you have the administrator account for the smartthings hub and you will need these credentials later when you want to modify or remove these devices. Follow the step in smartthings classic app setup. Since you have setup the account, you will have administrator permissions which will allow you to add/remove devices.


Here are detailed instructions from smartthings website reproduced here for convenience.

All of the smart devices connected to your SmartThings Hub can be found under Things. You can easily control and monitor devices within your smart home from the Things view in the SmartThings Classic app.

To access things

1. Tap my home

2. Tap Things

To add a device

1. Go to the things view

2. Tap add a thing

3. Follow the in-app prompts (for more information, read this article about how to connect a device)

See your devices (optional)

Navigate to the Things view to see a scrollable list of your connected devices, arranged alphabetically. All of your devices will show up here, regardless of whether or not you have sorted them into Rooms.

Actuate a device (optional)

Things shows you the current status of connected devices. You can see instantly whether a light is turned on or off, or what temperature your thermostat is set to, for example. Tapping the status button allows you to toggle the device’s state.

See device details (optional)

For finer device controls, readings, and settings, tap on the device’s name. This will bring you to the device details:

Right Now: Displays the device’s current status and any additional readings or details, such as its battery life.

Recently: Lists an individual device’s recent activity and when it occurred.

SmartApps: Shows SmartApps configured for that device. You can ignore this for the most part

Edit a device (optional)
  1. Tap My Home

  2. Tap Things

  3. Tap to select a Thing

  4. Tap the gear icon

  5. Edit the device’s name, icon, temperature settings, etc.

  6. Tap Done to save changes

Remove a device (optional)
  1. Tap My Home

  2. Tap Things

  3. Tap to select a Thing

  4. Tap the gear icon

  5. Edit the device’s name, icon, temperature settings, etc.

  6. Tap Done to save changes

*Note: In iOS and Android, removal of a Z-Wave device will prompt Z-Wave exclusion. Follow the in-app instructions to reset, or “exclude,” your Z-Wave device.

Step 3 : Enabling your hub on our dashboard

1. Send an email to with the subject line "Please onboard <address> for <your company name>".

Ex: Please onboard 123, Main St, Dallas, TX, 75206 for Great Property Management

2. Edit your location name on Smartthings to be the same address (we will check to see if it is valid). Ex: 123, Main St, Dallas, TX, 75206.

3. Add as a user on your smartthings hub.

Note: With this step, we will have access to your smartthings hub and we provision these devices in the nivasa portal so that you can use our data analysis and centralized device control features. The screenshot show the procedure to add a user. Click on on the top left menu bar in smartthings app that brings up a menu of options including “manage users”. Manage users takes you to a page where you can add/remove a  user by the email address of the user.

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Step 4 : Giving tenants smartthings access (optional)

Once all the devices are provisioned in nivasa portal, give your tenants smartthings access by adding them as a user. Your tenants will be able to add any of their personal devices (smart TVs, lights) etc., to the smartthings hub. However, they cannot delete or affect the functionality of existing devices without having admin/owner account for smartthings hub. Your tenants can also use Alexa and Google Home controls by following instructions from the smartthings website

When a tenant’s lease ends, you can remove their access by using same manage users menu in smartthings.

Note that you don’t have to do this. You can simply give tenants access to their nivasa portal, and limit the access they get. 

Step 5 : Controlling & monitoring your devices

Access control i.e. generating lock codes (permanent and temporary) is done through the nivasa portal. Any lock codes that are generated locally by using smartthings app or by using master code of the lock will be immediately deleted.  You can import your Airbnb calendar and set up 1-click lock code issuance and notifications.

You can set schedules on your thermostats, set the mode, change the temperature, view usage, temperature and humidity statistics.

.. And so much more. The easiest way to understand all these features is to simply play with your nivasa dashboard.